FAQ 2017-04-19T14:42:34+00:00

We’re always standing by to help and look forward to answering any questions you may have. Feel free to give us a call anytime at (800) 915-3353. You can also send us a message here.

General FAQ’s

Not Necessary, we offer complete online parts and accessory catalogs, it is not limited to what you have in stock.
Absolutely, we are 100% PCI 3.0 complaint and use only tokenized gateways to ensure the security of your customers. We Schedule regular McAfee/Hacker Safe tests and are certified daily to protect against server vulnerabilities and hack attempts. Included with your store is a 2048/256 bit encrypted SSL certificate which is included.
Yes, most manufacturers offer Co-Op funds for online ventures and our software fits within those requirements.
You do, it’s your website & customer.
The online processors we currently offer are PayPal Express, PayPal Advanced, PayPal Flow, CDG, Authorize.com and SkipJack. If you have a merchant processor and it’s not on our list, we may consider integrating however, any 3rd party processor must be A+ rated, PCI Compliant tokenized gateway/merchant provider. Some of the FREE features provided are free setup, fraud protection, address verification, cardholder authentication, reports and virtual terminals.
Emails are automatically sent to the customer for registration, order status updated and final shipment. Dealers are also notified of any orders or messages sent. You have the option to add comments, flag as ‘Must Read’ and choose not to send the automated email.
We handle all OEM parts and accessory updates. There is no work to be done on your end. Updates are done monthly.
If you have any aftermarket items you would like to add to the catalog, we offer a “Create Your Own Catalog” feature for any apparel, die-casts, performance or whatever else you might offer.
Yes, in the customer manager you have the ability to set-up unique price levels, accept PO numbers, remove tax, free shipping, etc…
Domain privatizing is like a domain mask where the entire catalog resides under your domain name.
Yes, we can give the eStore a custom “one-off” design for a one-time fee on top of your subscription.
Yes, you have complete control of the pricing structure for both hard parts and accessories. 
Yes, our websites are mobile friendly and responsive, on all phones and tablets. 
No, The beauty of PartSites is that although we do offer yearly subscriptions, most of our clients are on a monthly based subscription. We do not require a contract, all we ask is for a 30 days notice of cancellation.  
PartSites has been dominating the Automotive Parts eCommerce industry for longer than most of our competition. This has allowed us to confidently say we offer you best value. For the most accurate pricing, please contact us @ 800-915-3353.    
None. Most of our competitors have setups fees & cancellations fees, we don’t. The only thing we ask for is first and last payment during the sign-up process. 
Yes, we will walk you through step-by-step on how to set it up. 
Don’t worry, we can help you get the best domain for your specific needs. 
Yes, we have two level of eBay integration.